Luckily for you, there’s an easy fix! Please submit a ticket to our Support team (with the recipient's email address included in the body of your ticket) and we'll have your recipient available again in no time. If you'd like more info on what creates a bounce, you could read up on the subject here: I am not receiving WeTransfer emails This may have been caused by a spam filter, full mailbox or an 'out of office' reply. When our emails are rejected by the recipient’s mail server, the email address is put on the bounce list. If you are 100% sure that the email address is correct, chances are that your recipient has ended up on the bounce list that our email processor has. Check to see if there is any error explaining why the form did not submit. To avoid the issue for the next transfer, make sure the recipient's email address is correctly spelled and there are no spaces at the start and/or end of the address you filled in. There are a few ways to fix the oops something went wrong error usually when. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. This way, your recipient will still get their transfer, even if we've detected an issue with their address. If you receive this email, the first thing to do would be to either forward it to your intended recipient, or copy and paste the download link you see in the message you've received. If the 'Oops' email indicates this is about the recipient's email, we suspect that something's wrong with the email address you entered as a recipient. The email of the recipient wasn't correct Retrying the upload usually does the trick and your transfer is then transmitted, with all its pieces intact. If my reply has helped, mark accordingly - Helpful or Answer Phillip M. This error causes the “Oops, something went wrong” message. The questions, discussions, opinions, replies & answers I create, are solely mine and mine alone and do not reflect upon my position as a Volunteer Moderator. But, sometimes, a drop in connection or the file still being open in a different application causes one of these little pieces of your transfer to be lost and so the transfer remains incomplete even though it appears to be finished when we receive the final piece. When all the pieces reach their destination they are put back together and form your transfer. If the transfer wasn't successful, allow us to explain: When a transfer upload begins, we divide the transfer into little pieces to be uploaded more efficiently, one at a time. The email of the recipient wasn't correct. The transfer was not successfully received by us It says that: “Oops, something went wrong.”. You’ve probably just completed a transfer, everything looked fine and dandy all through the process, when all of a sudden you receive an email from us.

Oops sorry this not exist